Think Bigger.

When “good enough” doesn’t get it done.

Think Bolder.

The Autonomous Digital Enterprise has arrived.

Think Next.

Because now is so yesterday.

Now Is So Yesterday.

A lot can change in 40 years – and while delivery of services across the enterprise has morphed dramatically, one thing has remained consistent: BMC as the linchpin of solutions needed to ready the business for tomorrow. Businesses thinking beyond the now and thinking next know they need a partner to help them pivot quickly. Organizations must embrace intelligent, tech-enabled systems across every facet of the business to thrive during seismic changes—in short, become an Autonomous Digital Enterprise by driving innovation through agility, customer centricity, and actionable insights to deliver growth and thrive in a disruptive market.

Industry Leader

Industry Leader

  • First and only end-to-end service and operations SaaS platform integrated with 360° intelligence
  • Powering 92 of Forbes Global 100
  • Trusted by more than 7,500 IT Organizations



  • “Start Anywhere” application mapping
  • Choice of cloud
  • Choice of channels
  • Choice of AI providers



  • Flexible pricing models
  • Deploy how you want – platform of choice
  • Single view technology driving your business
Unlock the Potential of SaaS







Choice: Your Service. Your Cloud. Your Way. BMC Helix is the only platform that provides the most comprehensive set of choices for your enterprise: choice of deployment, choice of cloud, choice of channels and choice of AI/ML platforms.

BMC provides a full-service end-to-end solution that keeps your organization

“BMC Software provides the most functionality of all solutions we evaluated” – The Forrester Wave: Infrastructure Automation Platforms

BMC Helix provides the best possible experience for your organizational needs, with multiple deployment options, advanced automation capabilities, ease of integrations, data governance, and monitoring. All in one platform. We help enterprises learn, analyze and predict through the system of intelligence.

Organizations that drive for what’s next use a comprehensive end-to-end service and operations platform that delivers dramatic business value. According to a recent IDC cost analysis, the efficiency and productivity gains yield more than $4M in annual savings on average—with over 500% ROI in five years. With BMC Helix, demystify digital transformation with pervasive intelligence that allows you to see around the corners.

If your current partner is just "Good Enough," it's time you explore BMC Helix, an unparalleled tool that helps your organization think next.

Is your Organization and ITSM Platform Ready for Transformation?

BMC conducted an independent survey of over 100 enterprise businesses, across multiple industries to collect the impact and future for ITSM and ITOM solutions. Is your business ready for digital transformation?

find out how you stack up

Cognitive Intelligence Achieved

Built for the cloud, our reimagined service and operations experience is unrivaled, and provides an intelligent, personalized and omnichannel experience with conversational and RPA bots. Our holistic approach to your digital workplace means you can focus more on getting things done, rather than continual integrations. BMC Helix is integrated with chatbot functionality out of the box, making it easy for end users to utilize services they need, when they need it.

When we say cognitive intelligence, we mean it. By unlocking the potential of AI and automation, BMC Helix improves employee productivity and engagement and reduces costs—and becomes a foundation for superior employee experience.

"You plug into the BMC Helix, and behind it you have augmented workflows of chat bots, RPA bots, human beings, each doing what they’re best at, and giving a far superior customer experience unlike any other. That is happening now, and that’s the future."

Mihir Shukla – CEO, Automation Anywhere

Is Good "Good Enough?"

If your current IT vendor doesn’t offer all of this, it’s time to think next.


  • >30 Years of ITSM Leadership
  • >500 Patents


  • Public or Private Cloud (AWS, Azure, Google, IBM)
  • Hybrid Cloud
  • Multi-Cloud
  • On-Prem
  • Private Vendor Provided Cloud


  • Full-service Intelligent Service Management
  • Machine Learning
  • Integrated Chatbot
  • Intelligent Swarming


  • "Start Anywhere" application mapping
  • Deliver fast, accurate, and secure cloud and on-premises asset visibility
  • Single vendor that can provide a comprehensive, holistic view of mainframe systems, distributed systems, software, hardware, and multi-cloud assets


  • Pre-built Integrations to the industry leading AIOps Platforms
  • #1 in Gartner AITSM Critical Capabilities Cognitive


  • Containerized, giving your organization choice in pricing and deployment options

Gain a single, holistic view of all mainframe and distributed systems, hardware, and multi-cloud assets in a true SaaS Platform.

BMC Helix Demo

Experience BMC for yourself and find out how you can be ready for tomorrow. Easily customize a product demonstration based on your organization’s needs.

Personalize Your Demo >

Forrester Total Economic Impact Calculator for BMC Helix

Discover what your organization would save if it became a cognitive enterprise. Use the calculator to see your organizations total economic impact by switching to BMC Helix.

TEI Calculator >

Learn AIOps Webinar Series

There’s lots to consider before implementing an AIOps strategy – business drivers, prioritization of use cases, data sources, required skills, and more.

Watch On-Demand >
BMC Helix Demo TEI Calculator Webinar Series
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Autonomous Enterprise

The first and only end-to-end service and operations SaaS platform that’s integrated with 360-degree intelligence

Meet BMC Helix >


SaaS-Based predictive IT service management for your modern enterprise

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BMC Helix Discovery

Deliver fast, accurate, and secure cloud and on-premises asset visibility

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BMC Helix Digital Workspace

Intelligent omni-channel experiences for the future of work

Explore Digital Workplace >
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